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Use AirDroid Remote Support to provide 1-to-1 remote assistance & troubleshooting for clients, staffs, and business partners
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Allows support personnel to remotely access a customer or employee's computer or device over the internet to quickly resolve complex issues.
View the controlled device screen and file sharing transfer in real-time for more intuitive problem understanding and resolution.
Built-in chat function supports real-time communication, and can provide detailed troubleshooting and guidance through audio and voice calls.
Devices can be securely accessed remotely, enabling seamless support, troubleshooting, and updates without requiring user intervention.
Privacy mode ensures that any activities performed during a remote session are hidden from anyone physically present at the remote computer's location.
Visual guidance, first-person perspective remote control, real-time drawing board assistance, and marking operation sequences, handle on-site problems through an app (Android & iOS supported).
Supports cross-platform operations, including Windows, Android, and iOS, allowing you to connect to as many end devices as needed.
Securely connect to and control remote Windows devices from PC (Windows & macOS).
Complete remote access, control & support solution for Android devices.
AirDroid Remote Support provide remote support by screen sharing of iOS.
Simply share the connection code for devices connection. Dynamic connection codes can also be set to prevent code leakage.
Customers or employees can pause screen sharing anytime to hide confidential information.
Request to connect to a device, see share screen, and access remote camera needs to be allowed by the end-users.
As a multinational company, our employees use various operating systems. AirDroid Remote Support cross-platform support allows us to seamlessly provide remote support across Windows, macOS, and mobile devices, which is crucial. Its interface is very intuitive, making it easy for even non-technical personnel to use. With just a few simple steps, we can connect to remote devices, significantly enhancing our work efficiency.
When choosing remote support software, security is our top priority. AirDroid Remote Support employs end-to-end encryption, two-factor authentication, and device authorization features to further enhance security, ensuring that only authorized devices can access the system. It also provides detailed logging capabilities, allowing us to audit and monitor remote sessions, ensuring compliance and data security.
AirDroid Remote Support real-time support capabilities are outstanding. We can view and control remote devices in real-time, and even conduct screen sharing and file transfer. We can quickly and securely transfer files between local and remote devices, saving a significant amount of time.
About AirDroid Remote Support
AirDroid Remote Support is a powerful enterprise-grade solution that allows businesses to troubleshoot remotely or directly control attended and unattanded devices with fast response and secure reliability.
